Meeting Assessed Needs
The care we provide is based on the thorough assessment of needs and the systematic and continuous planning of care for each resident.
We are aiming for a progressive improvement in the standards of training at all levels of our staff including management.
Our Staff Priorities:
We are aware that the home’s staff will always play a very important role in residents’ welfare. To maximise this contribution, we will do the following.
• Employ staff in sufficient numbers and with the relevant mix of skills to meet residents’ needs.
• Provide at all times an appropriate number of staff with qualifications in health and social care.
• Observe recruitment policies and practises that both respect equal opportunities and protect residents’ safety and welfare.
• Offer our staff a range of training that is relevant to their induction, foundation experience and further development.
We appreciate that choosing a Care Home is a difficult and daunting decision and one that needs careful consideration. We have every confidence that if you choose Burn Brae Lodge you will not be disappointed. In a recent survey of residents relatives we attained a 96% satisfaction level for the standard of care. These were some of the comments that were made in the survey.
“Burn Brae Lodge has a very happy & friendly & caring feeling when you visit. The staff are always helpful and pleasant. Most of the staff have been there a long time which adds to the family atmosphere.”
“Given my Aunts often challenging behaviour the standard of care and commitment by Burn Brae Staff is outstanding. Reports from colleagues with similar relatives suggest suggests my Aunt is extremely lucky to be at Burn Brae.”
“It seems very homely. Whenever I ask my Dad he says he’s happy too.”
“We are happy with the care at Burn Brae.”
“I am very secure in the knowledge that my mother is treated with respect, dignity and great kindness.”